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Construction Retentions Escrow

Retentions exist to incentivise contractors to complete the contracted Works. The idea behind them is that by agreeing to withholding some of each monthly payment, this amount of money acts as a significant carrot to complete the Works to the required standard.

Escrow Accounts

Our Construction Retentions Escrow accounts at a glance…

Overview

A brief overview of the account and how it works.

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What is it?

Construction Retentions Escrow is an arrangement used to hold retention monies securely during a construction project.

Instead of retention being withheld by the employer or held in a contractor’s account, the retention amount is paid into an independent escrow account. The funds are held there and released only when the agreed conditions are met.

Construction Retentions Escrow is designed to protect retention funds while ensuring they remain available for release at the appropriate stages of the project.

Who is it suitable for?

Construction Retentions Escrow is an arrangement used to hold retention monies securely during a construction project.

Instead of retention being withheld by the employer or held in a contractor’s account, the retention amount is paid into an independent escrow account. The funds are held there and released only when the agreed conditions are met.

Construction Retentions Escrow is designed to protect retention funds while ensuring they remain available for release at the appropriate stages of the project.

When is it typically used?

Construction Retentions Escrow is typically used once retention provisions are agreed under the building contract and retention amounts begin to accrue.

It may be used throughout the life of the project, with retention sums paid into escrow as they arise, rather than being withheld from interim payments.

Escrow is also used where parties want to ensure that retention funds remain protected during the defects liability or rectification period.

Benefits & Outcomes

The problems it solves and the benefits it delivers.

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What challenges does it address?

Retention is intended to protect the employer against defects or incomplete works. In practice, retention monies are often withheld for long periods and become exposed to cashflow and insolvency risk.

Contractors and subcontractors may have difficulty recovering retention once works are complete, particularly if the employer becomes insolvent or if projects change hands. Employers, meanwhile, may face disputes about whether retention has been properly protected or accounted for.

Construction Retentions Escrow addresses these issues by separating retention funds from the day-to-day finances of the parties and holding them independently until release conditions are met.

What are the primary benefits?

The primary benefit of Construction Retentions Escrow is protection. Retention monies are set aside for their intended purpose and cannot be used as working capital by either party.

Escrow provides clarity around how much retention is held, where it is held and when it will be released. This reduces disputes and avoids retention becoming a bargaining tool at the end of a project.

It also supports better project governance by ensuring that retention is treated as security, not as cashflow.

Benefits for employers and developers

For employers and developers, Construction Retentions Escrow preserves the protection that retention is meant to provide.

Funds remain available if defects arise during the rectification period, without needing to chase a contractor or rely on other security. At the same time, employers avoid holding retention on their own balance sheet or being accused of using retention funds improperly.

Escrow can also improve relationships by demonstrating fair and transparent handling of retention.

Benefits for contractors and subcontractors

For contractors and subcontractors, Construction Retentions Escrow significantly reduces the risk of non-payment.

Retention monies are held independently and are not exposed to the employer’s insolvency or cashflow pressures. Once the agreed conditions are met, funds can be released without delay or negotiation.

This improves certainty and can support better cashflow planning, particularly on long-running projects.

Benefits for advisors and project teams

For contract administrators, project managers and advisors, escrow provides a clear and auditable mechanism for handling retention.

It reduces the need for informal tracking of withheld sums and supports clean certification and release processes.

Escrow can also align well with emerging industry practices aimed at improving transparency and fairness in the treatment of retention monies.

Service Structure

How the arrangement can be structured and tailored.

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What types of arrangement are available?

Construction Retentions Escrow can be structured in different ways, depending on how retention is handled under the building contract. There is no single standard model.

Most commonly, retention sums are paid into a dedicated retention escrow account as they arise, rather than being withheld from interim payments. The escrow account holds the accumulated retention until release conditions are met.

Retention escrow may also be used alongside a wider payment or passthrough escrow, with retention amounts separated and ring-fenced from day-to-day project payments.

How can arrangements be tailored or combined?

Construction Retentions Escrow can be structured in different ways, depending on how retention is handled under the building contract. There is no single standard model.

Most commonly, retention sums are paid into a dedicated retention escrow account as they arise, rather than being withheld from interim payments. The escrow account holds the accumulated retention until release conditions are met.

Retention escrow may also be used alongside a wider payment or passthrough escrow, with retention amounts separated and ring-fenced from day-to-day project payments.

How does it work in practice?

In practice, Construction Retentions Escrow works by setting aside retention monies independently as they accrue.

Instead of being withheld by the employer, the retention portion of each payment is paid into escrow. The funds remain held and cannot be accessed by either party until the agreed release conditions are met.

Once the relevant certification is issued, funds are released from escrow in line with the contract. If defects arise, funds remain available to be applied in accordance with the agreed process.

How does it interact with the underlying obligations?

The building contract continues to govern how retention is calculated, when it accrues and when it should be released. None of that changes.

The escrow agreement sits alongside the contract and deals only with how retention funds are held and released. Release conditions usually mirror contractual certification events, such as practical completion or expiry of the rectification period.

The escrow agent does not assess defects or interpret the contract. It acts only on the agreed certifications.

Who can give instructions?

Only parties authorised under the escrow agreement can give instructions to the escrow agent. This is agreed and documented at the outset.

Instructions are typically linked to clear contractual events, such as issue of a certificate of practical completion or confirmation that the rectification period has expired.

The escrow agent checks that the instruction matches the agreed conditions before releasing funds. Informal or unilateral requests are not accepted.

What does the whole process look like?

Below is a practical view of the steps that parties typically follow when using Construction Retentions Escrow.

  1. ‍Retention accrues with each payment
    As interim payments are certified, the retention portion is identified.‍
  2. Retention paid into escrow
    Instead of being withheld, the retention amount is paid into the escrow account.‍
  3. Funds held during the project and rectification period
    Retention funds remain held independently while works are completed and defects are addressed.‍
  4. Release at practical completion
    Where the contract provides for partial release at practical completion, the relevant amount is released from escrow.‍
  5. Final release after rectification period
    Once the rectification period has expired and certification is issued, the balance of the retention is released.‍
  6. Hold funds if issues arise
    If defects remain unresolved, funds stay in escrow until the agreed process is followed.

How do I open an account?

We start by confirming how retention is calculated under the building contract and when it is due to be released. We also confirm who the parties are and who will certify practical completion and the end of the rectification period.

An escrow agreement is then prepared. This document sits alongside the building contract and sets out how retention funds are paid into escrow and when they may be released.

At the same time, we begin onboarding and account opening so the escrow account is ready before the first retention payment is due.

How long does it take?

The time needed depends mainly on how quickly parties provide onboarding information and finalise the escrow agreement.

For straightforward projects, account opening can usually be completed within a short period once the required information is provided. Projects with complex ownership structures or multiple contracting parties may take longer.

Most delays are caused by missing information rather than the escrow process itself.

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What information is required?

To open a Construction Retentions Escrow account, we carry out standard onboarding checks. These are similar to the checks required when opening a bank account or instructing a law firm.

This usually includes confirming the identity of the parties, ownership and control of any corporate entities, and the source of funds for the retention amounts.

We also need basic information about the contract and how retentions will be calculated and certified.

Account opening checklist

The following information is typically required:

  • Details of the employer and contractor
  • Identification information for authorised individuals
  • Corporate documents showing ownership and control, where applicable
  • Source of funds information for retention payments
  • Summary of the retention provisions in the building contract
  • Confirmation of who will certify practical completion and the end of the rectification period
  • Expected project timetable and retention release dates

Providing this information clearly and early helps ensure the account can be opened without unnecessary delay.

Funding, Payments & Releases

How funds move in and out of the account.

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How is the account funded?

Construction Retentions Escrow is funded by the retention amounts as they arise.

In practice, the retention portion of each certified payment is paid into escrow instead of being withheld and held by the employer. This creates a running retention balance over the life of the project.

The funding approach is agreed in advance and set out clearly in the escrow agreement.

How are payments and releases authorised?

Releases are managed strictly in line with the escrow agreement and the building contract’s retention provisions.

Typically, there are two release points. An initial release at practical completion, and a final release at the end of the rectification period. The escrow agreement will specify what evidence is required for each release, such as the relevant certificate or written confirmation from the contract administrator.

Once the required evidence is provided and the agreed conditions are met, funds are released from escrow to the party entitled to receive them.

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Commercials, Support & Next Steps

Pricing and how to get started.

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How does pricing work and what does it cover?

Almost every account we open is built and tailored to the arrangement, so an accurate price depends on what the arrangement actually requires. A quote is free, and we typically return one within 24 hours.

A quote is made up of the same parts each time:

  • Compliance fees, covering know-your-client checks, source-of-funds verification and our ongoing monitoring obligations
  • Escrow agreement fees, covering either proposing escrow terms or reviewing a client's draft and proposing amendments
  • A monthly management fee, a time-related charge covering account manager access and the online portal
  • Additional party fees, being administration charges where an account has further payees
  • An escrow agent fee, a value-based percentage for managing the arrangement; on the largest transactions this tends towards around 1% of the value of the funds we hold

Who carries the cost is a matter for the parties. In most cases the buyer covers the fees, since escrow is often taken out to protect the buyer's position. Where both sides benefit equally, as in construction contracts, M&A transactions and yacht or jet sales, a shared split is common. Agreeing this at the outset avoids an argument about cost later.

Our minimum overall fee is £5,000 plus VAT. The full breakdown, and the current position on each component, is on our pricing page.

FCA-Regulated

We're authorised and regulated by the Financial Conduct Authority for the provision of payment services.

Digital Accounts Portal

Access your account, view your transactions and documents, and provide read-only access to all of your relevant stakeholders.

White-Glove Service

Your named account manager can help you manage your accounts at any time, by email, phone or WhatsApp.

High-Speed Account Opening

Same business-day account opening. Our systems and processes are built for speed.

Ultra-Secure Deposits

All pound sterling sums are held at the Bank of England, offering the lowest-risk escrow service in the United Kingdom. Other currencies are held through JP Morgan.

Any duration, any value

We can hold funds for as little as a few hours, for many years, or even longer depending on your specific requirements.

FAQs

Can I withdraw money from an escrow account?

Can I withdraw money from an escrow account?

Typically, no. An escrow arrangement is a three-party agreement between the depositor (principal), the escrow agent, and the recipient. Only the escrow agent has legal control over the funds and may release them only in accordance with the terms of the escrow agreement.

Why the escrow agent can’t release funds casually

The escrow agent cannot pay out funds unless the agreement explicitly allows it. Doing so could expose the agent to legal claims from the recipient (or other parties), who could sue for breach of contract or improper release.

Handling ambiguous situations

If there’s any uncertainty - such as unclear wording or disputed instructions - the escrow agent typically reserves the right to seek legal advice before releasing funds. This ensures compliance and protects all parties involved.

Why this structure matters

  • Prevents unilateral or unauthorised access to funds.
  • Maintains the neutrality and integrity of the escrow process.
  • Shields the escrow agent from legal liability in case of disputes.
What is the difference between an escrow and a payment service?

The official line

There isn't really one. If you ask a lawyer, they'll tell you to seek confirmation from the Financial Conduct Authority (the 'FCA'). If you ask the FCA, they'll tell you they don't give legal advice and that you should consult a lawyer.

The unofficial line

The differences between escrow services and payment services are many; they include legal differences, structural differences and regulatory differences. In the absence of any particularly clear guidance, different providers interpret the regulations differently.

The legal difference

The legal difference between escrow and payment services is difficult to define. Both involve two parties (a payer and a payee) and an intermediary (either a payment service provider or an escrow agent) who effects the transfer according to the parties' wishes. It might be considered that payment services are 'simpler' or happen 'faster', but these are not legal distinctions and are unhelpful when trying to ascertain the difference.

The structural difference

Escrow transactions are usually (but not always) negotiated separately on specific (as opposed to general or standard) terms and conditions, and those terms are usually only valid for one transaction at a time.  Payment services, however, tend to be more 'routine' and take place on standard terms and conditions. This is, of course, a generalisation and, again, not decisive as a way of ascertaining the difference.

The regulatory difference

Perhaps unhelpfully, the regulatory difference is significant in the United Kingdom. Escrow services are not regulated, where as payment services are. In order to carry out a payment service, a person (natural or legal) must be registered with the Financial Conduct Authority, whereas an escrow agent does not need to be registered with the FCA.

Which one is dospay?

dospay carries out both types of services.  It is regulated by the Financial Conduct Authority for the provision of payment services and it also carries out (unregulated) escrow services.

How does dospay distinguish between escrow and payment services?

We'd be delighted to tell you how we've ascertained the difference - feel free to contact us for more information.

What is an escrow agreement?

A three-way agreement

An escrow arrangement is simply a payment arrangement (someone paying someone else), but with a trusted third party inserted in the middle - the escrow agent.

In this way, money goes from the paying party to the escrow agent.  The escrow agent only releases the money to the receiving party once certain conditions are met.

The cornerstone of the payment arrangements

The escrow agreement governs the legal arrangements between those three parties.  It sets out how much money the paying party must deposit with the escrow agent, what the escrow agent can and can't do with the money, what the conditions are to release money to the receiving party, and under what circumstances the transaction 'fails', allowing the escrow agent to repay the money to the paying party.

Do Escrow Accounts Earn Interest in the UK?

Interest on escrow accounts in the United Kingdom

Interest is not usually paid on escrow accounts operated by independent escrow agents because the compliance overheads and ongoing costs are generally very high and many safeguarding/segregated account facilities come at a high cost.

Interest used to subsidise escrow fees

Most escrow agents (including us) will, instead, apply any interest towards the fee for the service in order to keep the fees down - in this way, the third-party bank contributes to the fees, rather than one of the parties.

Who owns the money in an escrow account?

Who owns the money in an escrow account?

‍When funds go into an escrow account, the depositor (or principal) retains ownership. The escrow agent holds the funds neutrally, managing them in trust until release conditions are met. The agent does not own the funds.

Why this matters

  • Protects the depositor from misuse or insolvency risk of the agent.
  • Ensures funds are released only as per the escrow agreement.

Common scenarios

  • Real estate: A buyer deposits funds via conveyancer - the buyer still owns them.
  • M&A or construction: Conditional deposits are made to fund releases upon milestone completion.

Regulatory and safety features

  • Agents must be FCA-authorised, and funds are held in safeguarded accounts - we hold all of our funds via our banking tech partners liquid and unencumbered at the Bank of England.
  • If the escrow agent becomes insolvent, deposited funds remain protected and segregated.

Further reading

Learn more about how a trusted Escrow Agent, Escrow Agreement, or Project Bank Account ensures fund protection.

How much does an escrow account cost?

How much does an escrow account cost?

‍The cost of an escrow account depends on the complexity, duration, value, and structure of your arrangement. Almost all of our escrow and third-party managed accounts are bespoke, so we provide a tailored quote once we understand your requirements.

How our escrow pricing is built

Compliance Fee

Covers all anti-money laundering and regulatory checks we are required to perform, including:

Escrow Agreement Fee

Includes drafting our standard escrow agreement to govern how funds are held and released.

If you provide your own agreement, the fee covers a detailed review and any necessary amendments to ensure compliance and sustainability.

Monthly Management Fee

Provides access to your escrow agent or account manager for the life of the arrangement. Includes use of our secure account portal, available 24/7 for transaction tracking and document storage.

Additional Party Fee

Applies if extra parties (e.g. subcontractors in a Project Bank Account) need to join the arrangement.

Covers administration, documentation, and portal access setup.

Escrow Agent Fee

A value-based fee for operating the arrangement, generally a percentage of the funds handled. For the largest transactions, this is typically around 1% of the funds held.

‍Example‍

A high-value construction escrow might incur:

  • Compliance fee for all contracting parties;
  • Agreement drafting fee;
  • Monthly management fee over a 12-month term; and
  • Escrow agent fee based on the deposit value.

Why we quote individually‍

Every transaction is different in scope, duration, and complexity. Bespoke pricing ensures that costs are proportionate and reflect the regulatory and operational safeguards needed to protect all parties.

Next Steps

See our full Pricing page for details of how these elements work in practice, or explore our Escrow Accounts, Project Bank Accounts, and TPMA's for sector-specific examples.

You can also request a quote or book a video call to speak to an escrow agent to discuss your requirements.

Who pays escrow fees in a typical escrow transaction?

Who pays escrow fees in a typical escrow transaction?

In most cases, the buyer covers the escrow fees. Escrow is often seen as a measure to protect the buyer’s interests, especially where funds are being held pending delivery, completion, or satisfaction of contractual conditions.

However, when both parties benefit equally from the arrangement - such as in construction contracts, M&A transactions, or luxury yacht or jet sales - it is common to agree on a shared cost split. This approach is similar to how legal or notarial fees may be divided in some transactions.

Why it matters

  • Clarifies expectations upfront and simplifies negotiations.
  • Prevents cost disputes during or after the escrow process.
  • Promotes fairness in transactions where multiple parties benefit from escrow protections.
Are escrow agents regulated in the UK?

Are escrow agents regulated in the UK?

Being an escrow agent in the UK is not itself a regulated activity. However, most providers are regulated because they perform related activities - such as legal, trustee, banking, or payment services - and thus fall under regulatory oversight through those roles.

Why that matters

  • Regulation ensures client funds are properly safeguarded and handled in compliance with legal standards.
  • Many escrow providers are FCA-authorised payment service providers or are regulated as solicitors handling client money under the SRA Accounts Rules.
  • At dospay, all GBP escrow and TPMA funds are segregated and held at the Bank of England, adding an extra layer of security.

Examples of regulated providers

  • Law firms handling escrow as part of legal services.
  • Trustees managing funds for structured deals.
  • FCA-authorised fintech or banks offering escrow or TPMA services.

How dospay ensures trust and compliance

  • Licensed by the Financial Conduct Authority under the Payment Services Regulations 2017.
  • Funds are held in safeguarded, segregated accounts at the Bank of England.
  • Offers transparent, regulated, and secure escrow services across sectors such as construction, M&A, marine, and more.

Request a quote

We'll be happy to provide a free, no-obligation quote, usually on the same day. In the alternative, why not book a video call to speak with one of our team?

+44 (0)20 4572 6303

c/o DOS & Co., SB.149 China Works, 100 Black Prince Road, London SE1 7SJ

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