Construction Retentions Escrow

Retentions exist to incentivise contractors to complete the contracted Works. The idea behind them is that by agreeing to withholding some of each monthly payment, this amount of money acts as a significant carrot to complete the Works to the required standard.
Construction Retentions Escrow
Construction Retentions Escrow

What is it?

A brief introduction to
Construction Retentions Escrow
Specialist Escrow & Payment Services
Subscribe to our newsletter
We've added you to our mailing list.  You can unsubscribe at any time from the footer of every email.
Please try again, ensuring that you enter a valid email address.

Securing payment of your retentions under a building contract

While retention in the construction industry is an increasingly taboo subject (owing to the failure of some very large construction companies who had retained significant sums before their insolvency, which meant that construction companies lower in the supply chain never got what they were owed as a result), if they are properly handled by a third party, their purpose of giving the client the right to retain sums against work properly completed remains a valid and powerful incentive to the Contractor to do so.

What is the purpose of retention in construction contracts?

Retentions in construction range in value. Under the JCT contracts in the UK, retention under an Intermediate with Contractor's Design 2016 (ICD 2016), the standard retention is 5% and under the Standard Building Contract 2016 (SBC 2016), the standard retention is 3%. Often, private client lawyers will try to increase these amounts in the contract amendments.

These amounts are withheld from each month's payments up until Practical Completion ('PC').

How does retention get released?

At the next interim valuation after PC, the client is only permitted to deduct half of the retention percentage (2.5% or 1.5%, depending on the contract). When calculating the amount of money to be transferred to the Contractor, the Interim Payment Certificate will only deduct this lower amount, increasing the net amount to be transferred to the Contractor to include the 'released' retention.

At the end of the Rectification Period, the retention percentage is 0%, and the final payment to the Contractor includes any outstanding retention in the same way.

What are the criticisms of retention in construction contracts?

Under an unamended JCT

Construction Retentions are widely regarded to be outdated. While the theory behind encouraging the Contractor to complete the Works holds true, the reality of construction retentions under an unamended JCT contract is often quite different:

  • In the event that the Employer becomes insolvent, the Contractor will never get any remaining retention (when Carillion folded, it was estimated to be holding some £800m in retentions);
  • Retentions are often released late (or not at all), or eroded significantly as part of the final account agreement process; and
  • Sometimes, retentions are offset against (perhaps) spurious or unfounded 'claims' so as to absolve the Employer from having to pay them.

In short, from a Contractor's perspective, there is little comfort in the retentions ever being paid in full. This doesn't really suit anyone - if the Contractor doesn't believe it will ever get its retention, it will have to include provision for it in its OH&P or elsewhere in the Contract Sum - the net result is that the Employer ends up paying more.

Under an amended JCT

The situation under an amended JCT is often worse for the Contractor. Construction lawyers representing the Employers usually strip out all of the protections afforded to the Contractor to guard against the disappearance of the retention:

  • The Employer's interest in the retention should as trustee for the Contractor - that way, if the Employer becomes insolvent, the money is available to the Contractor and not the Employer's creditors - this is frequently omitted;
  • The Employer should place the retention each payment cycle in a separate bank account (so that it is clearly identifiable as belonging to the Contractor), but this is also usually deleted.

How is a construction retentions escrow different?

The Construction Retentions Escrow or "Retentions Account" exists to try and bridge some of these challenges.

Where one of these is used, the retention for the construction project is deducted each month from the Contractor in the usual way under the contract but, instead of the Employer retaining it, it is paid into the Retention Escrow managed by a trusted third-party escrow or payment service provider.

As the third party receives the money each month, it produces a statement for the Employer and the Contractor (or makes the information available via an online portal) so that everyone knows the retention has been paid in.

At Practical Completion, the Contractor presents the Practical Completion Certificate to the third party, and receives the release of the first half of the retention, and the second half is released against the Final Certificate.

In this way, the retention is released promptly, and in full, and we pay the Contractor without delay.

Is this a Retentions Deposit Scheme?

While there have been various attempts to set up 'official' Retentions Deposit Schemes, none of these have managed to make it through the legislative process.

Nevertheless, our scheme functions just as the Retentions Deposit Schemes were intended to.

How do I set up a retentions escrow?

Setting up a Retentions Escrow is very straightforward. There are just a few administrative steps that must be undertaken. It is helpful for the Contractor to raise the issue with the Employer as soon as possible (we recommend doing so with you tender return), so that everyone has the opportunity to get comfortable with what's required.

Amend the JCT Standard Form Contract

We recommend making a very minor, standard-form amendment to the JCT standard forms of contract (you can contact us for a free amendment for all the major JCT forms) which does the following:

  • Nominates a Retention Escrow provider (eg, dospay);
  • Requires transfer of the Retention money each month (plus the VAT on the retention; see below) by the Employer into the Retentions Escrow;
  • Requires that to happen each cycle before the final date for payment of the associated interim payment;
  • Permits the Contractor to suspend Works if the Employer doesn't transfer the Retention into the Retentions Escrow in time; and
  • Permits first release of the Retention money to the Contractor against the issue by the Architect/Contract Administrator of the Practical Completion Certificate.

Request a retentions escrow

You can request a no-obligation quote from us and usually open a Retentions Escrow within 48 hours.

Provide compliance information

When you are ready to proceed, we will need to carry out our compliance checks on the Employer and the Contractor (though we have already done this for a good number of Contractors, which helps to speed things up), to verify the terms of the Construction Contract and to issue you with the Retentions Trust Account Agreement.

Receive your Retentions Escrow Account details

Once all of the compliance checks are complete and the Retentions Escrow Agreement is signed, we can provide you with the account details.

How does the Retentions Escrow work with the monthly valuation cycle process?

Each cycle, on the issue by the Architect/CA of the Interim Payment Certificate, the Contractor will send two invoices to the Employer:

  1. An invoice for the amount stated as due for the percentage of the Works complete, plus the applicable VAT, which will bear the bank details of the Contractor, for transfer directly from the Employer to the Contractor; and
  2. An invoice for the Retention relating to that Interim Payment Certificate, which will bear the bank details of the Retentions Escrow, for transfer directly from the Employer to that account.

A note on VAT

We recommend (as you will note from our explanation of the proposed amendment above) that provision be made to include the VAT chargeable on the Retention in each cycle's deposit. This ensures that in case of Employer insolvency, the Contractor will recover the Retention in full and the VAT that needs to be paid on it.

This can lead to a small cashflow headache, however - during a long construction project, in effect, the Contractor will have issued VAT invoices to the Employer for the VAT payable on the Retention and have had to account to HMRC for that VAT, but will not have actually received the cash (as it is being held in the Retentions Trust Account).

Contractors tell us, however, that the requirement to pay up to 20% of 3-5% of the monthly interim payment to HMRC is a small price to pay for the comfort that the Retention Trust Account otherwise provides.

How do I get paid my retentions?

Under our Retentions Trust Agreement, the Employer agrees that we can release the retention to the Contractor in line with the construction contract and transfer it out upon simple presentation of the Practical Completion Certificate or the Final Certificate.

Is interest payable on a Construction Retentions Escrow?

We don't pay interest on Retentions Trust Accounts. Instead, we roll the interest up to cover our overheads, compliance and ongoing FCA-regulation which allows us to offer incredibly reasonable rates on Retentions Trust Accounts instead.

Construction Retentions Escrow

Escrow Information

Detailed information about our
Construction Retentions Escrow
Accounts
Construction Retentions Escrow
Who is this for?
Service Overview
How it Works
1) Parties agree and sign an escrow agreement. 2) Client sends funds to our dedicated safeguarded account. 3) We verify all instructions and parties. 4) When the release condition is met, funds are disbursed. 5) Parties receive confirmation and final statements
Minimum Requirements
Key Risks
- Someone could pretend to be entitled to payment. We perform Confirmation of Payee checks on all payees and use micro-transactions to verify bank details where prudent. - False release requests. Someone could send us a fake release instruction. We verify all release instructions using a second method. - Dispute delay. The other party might dispute that the conditions for release have been achieved. If that happens, we will hold the funds safely until that dispute has been resolved.
Compliance
We are required to carry out compliance on all parties to the arrangements, including understanding their source of funds and source of wealth.
What you need to provide
- A signed escrow agreement - A copy of your signed Party Wall Award - Proof of ID (KYC) of all trustees - Details of the release condition(s) - Email/telephone information for release confirmation
Interest
Our accounts do not pay interest. We hold your funds safeguarded and segregated, and they are protected 100% (including above the £85,000 FSCS limit), because they are held on trust for you and are kept liquid an unencumbered at the Bank of England. Unlike other escrow providers whose banks lend out deposited sums, your funds will simply sit there safely.

We carry significant overheads to maintain our regulatory status, carry out all of our initial and ongoing compliance and to rent the facility to open accounts for your funds at the bank.  While we do receive a small amount of interest on your deposits, we use this interest to subsidise and support the costs of providing the service.  Regrettably, we are not able to pass on any interest on your deposit.

Some of our clients choose to make a simultaneous deposit in our zero-risk, high-interest Cash Deposit Manager accounts in order to defray the costs of the account - we can help you to calculate the required deposit to either get your escrow arrangements for free, or to even earn money during their term.
Discover our zero-risk, high-interest Cash Deposit Manager Accounts
Construction Retentions Escrow

Frequently Asked Questions

Frequently Asked Questions about
Construction Retentions Escrow
Construction Retentions Escrow

Why dospay?

Why choose dospay for your
Construction Retentions Escrow
Account?

FCA-Regulated

We're regulated by the Financial Conduct Authority for the provision of payment services.

Digital Accounts Portal

Access your account, view your transactions and documents and provide read-only access to all of your relevant stakeholders.

White-Glove Service

Your named account manager can help you manage your accounts at any time, by email, phone or WhatsApp.

High-Speed Account Opening

We can open escrow accounts in as little as a day - our systems and processes are built for speed.

Ultra-Secure Deposits

We deposit all pound sterling sums at the Bank of England, offering the lowest-risk escrow service in the United Kingdom.

Any duration, any value

We can hold funds for as little as a few hours, for many years, or even longer depending on your specific requirements.

What our clients say

Don't just take our word for it - hear from our clients who have added trust and security to their escrow and payment requirements.
Bespoke Pricing

Bespoke Escrow / Third-Party Managed Account Pricing

Because almost all of our escrow and third-party managed accounts are built and tailored to your exact requirements, it is impossible to give an accurate price without understanding more about your requirements. Below, however, we set up how an escrow price is built up, so that you can understand the process.

Please note our minimum escrow fee (made up of the elements below) is £5,000 +VAT.
Compliance Fees
We charge a compliance fee for every escrow arrangement. This allows us to ensure that we are compliant with the various responsibilities we have as a money service business, including carrying out our know-your-client checks; establishing the source of funds/source of wealth being used for the arrangements; and carrying out our ongoing monitoring requirements.
Escrow Agreement Fees
Our document fees allow us either to propose the terms of the escrow agreement or to review the terms that our clients put forward. All of our quotes include for the provision of an escrow agreement that will govern how we hold client funds and the basis upon which we are permitted to release them or return them to the paying party.

Some clients, however, prefer to put forward their own detailed escrow agreement, in which case we use this portion of the fee to review the proposed terms, ensure that we are comfortable them and propose any amendments we need to ensure that we remain compliant and sustainable.
Monthly Management Fee
Our monthly management fee is the time-related charge, allowing us to ensure that you can have access to an escrow agent or account manager for the duration of your escrow arrangements.  It also covers some of the overhead of our account portal through which you can view and administer your transaction 24/7.
Additional Party Fees
Some accounts, in particular Project Bank Accounts, allow for additional payees to 'sign up' to join the arrangements. For those accounts, we charge a modest administration fee to provide the relevant documentation and enable access to those additional parties.
Escrow Agent Fee
The escrow agent fee is the value-based fee that we charge for carrying out the arrangements; this is the contribution to our overheads and profit and is generally calculated as a percentage of the funds we are handling. For the largest transactions, this tends towards around 1% of the value of funds we hold.

Request a Quote

We'll be happy to provide you with a free, no-obligation quote. Generally, these get turned around in less than 24 hours. In the meantime, if you can't wait, why not Book a Video Call to speak with one of our team?
Partners

We work with the best.

Secure, reliable escrow and payment services for private clients, corporates and the third sector. Trusted by the UK's leading businesses and associations.